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Dow Bay Area Family YMCA Privacy Notice

Last Updated: July 29, 2026

Introduction

At Dow Bay Area Family Young Men’s Christian Association (DBA: Dow Bay Area Family YMCA), we are committed to protecting the privacy of our members, participants, donors, volunteers, employees, and website visitors. This Privacy Notice describes how we collect, use, disclose, and safeguard personal information obtained through our programs, services, facilities, events, mobile applications, and website.

By engaging with Dow Bay Area Family YMCA, you acknowledge the practices described in this Privacy Notice.

Information We Collect

We may collect personal information that you voluntarily provide to us or that is necessary to deliver our programs and services. This information may include:

  • Name, address, email address, and telephone number
  • Date of birth and demographic information
  • Membership and program registration details
  • Payment and donation information
  • Emergency contact information
  • Health or medical information when necessary for participation in programs
  • Volunteer or employment-related information
  • Website and mobile app usage data, including information collected through cookies and analytics technologies

How We Use Personal Information

Dow Bay Area Family YMCA may use personal information for the following purposes:

  • Administer memberships, programs, camps, and services
  • Process registrations, payments, and donations
  • Communicate with members, participants, and families
  • Provide customer service and respond to inquiries
  • Improve programs, facilities, and website functionality
  • Promote YMCA events, programs, and fundraising activities
  • Ensure participant safety and emergency preparedness
  • Comply with legal, regulatory, and operational requirements

We may use information that has been de-identified or aggregated without limitation.

Information Sharing and Disclosure

Dow Bay Area Family YMCA does not sell personal information to third parties.

We may disclose personal information when necessary to:

Any third parties receiving personal information are expected to maintain appropriate confidentiality and security protections.

Cookies and Online Technologies

Our website may use cookies, web beacons, analytics tools, and similar technologies to:

  • Enable website functionality
  • Understand user activity and preferences
  • Improve website performance and user experience
  • Measure the effectiveness of communications and online content

Users may manage cookie settings through their web browser preferences. Disabling cookies may affect certain website features.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

While we strive to protect personal information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Privacy Rights

Depending on applicable laws, individuals may have rights regarding their personal information, including the right to:

  • Access personal information we maintain
  • Request correction of inaccurate information
  • Request deletion of information where permitted by law
  • Restrict or object to certain processing activities
  • Withdraw consent where processing is based on consent

Requests relating to privacy rights may be submitted using the contact information provided below.

Children’s Privacy

Dow Bay Area Family YMCA provides programs and services for children and families. Information concerning minors is collected only as reasonably necessary to administer programs, ensure participant safety, and provide services. When appropriate, such information is collected with parental or guardian authorization.

Retention of Information

Dow Bay Area Family YMCA retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Notice, comply with legal obligations, resolve disputes, and enforce agreements.

Changes to This Privacy Notice

We may revise this Privacy Notice from time to time. Any updates will be posted on our website and will become effective on the date indicated at the top of the notice. We encourage individuals to review this notice periodically.

Contact Us

If you have questions regarding this Privacy Notice or our privacy practices, please contact:

Dow Bay Area Family YMCA

225 Washington Ave.
Bay City, MI 48708
989-895-8596 Ext. 131
info@ymcabaycity.org
www.ymcabaycity.org

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  • Reservations are for members only.

  • Reservations can be made up to 5 days in advance or until one hour before the class starts. If you wish to reserve a spot within one hour before class starts, please call the MEMBER SERVICE DESK.

  • Please be on time for your reservation. If you are late for your appointment, you will not get additional time. (e.g. your reserved lap swim time is 9am-9:45am, but you do not get in the pool until 9:20am, your reservation still ends at 9:45am.)

  • Reservations can also be made at the MEMBER SERVICE DESK or by calling us at 989.895.8596

  • There are daily/weekly limits on some classes/areas to give opportunities to other members. The system will let you know if your daily/weekly limit has been reached.

  • If you are unable to attend your reserved appointment, please cancel your appointment online or call the MEMBER SERVICE DESK.

Book Your Spot:

Reservation Reminders:

  • Reservations are for members only.

  • Reservations can be made up to 5 days in advance or until one hour before the class starts. If you wish to reserve a spot within one hour before class starts, please call the Member Service Desk.

  • Please be on time for your reservation. If you are late for your appointment, you will not get additional time. (e.g. your reserved lap swim time is 9am-9:45am, but you do not get in the pool until 9:20am, your reservation still ends at 9:45am.)

  • Reservations can also be made at the Member Service Desk or by calling us at 989.895.8596

  • There are daily/weekly limits on some classes/areas to give opportunities to other members. The system will let you know if your daily/weekly limit has been reached.

  • If you are unable to attend your reserved appointment, please cancel your appointment online or call the Member Service Desk.
Reminders
Instructions
  • Reservations are for members only.

  • Reservations can be made up to 5 days in advance or until one hour before the class starts. If you wish to reserve a spot within one hour before class starts, please call the Member Service Desk.

  • Please be on time for your reservation. If you are late for your appointment, you will not get additional time. (e.g. your reserved lap swim time is 9am-9:45am, but you do not get in the pool until 9:20am, your reservation still ends at 9:45am.)

  • Reservations can also be made at the Member Service Desk or by calling us at 989.895.8596

  • There are daily/weekly limits on some classes/areas to give opportunities to other members. The system will let you know if your daily/weekly limit has been reached.

  • If you are unable to attend your reserved appointment, please cancel your appointment online or call the Member Service Desk.

Financial AsSistance Programs

Individuals will not be turned away from participating in programs, activities, and/or membership due to their inability to pay. The Y maintains a generous financial assistance program for youth, adults, and families who demonstrate financial need. Funding for this program is provided by fundraising events at the Dow Bay Area Family YMCA and community-wide donors.

There is a reduced joining fee. $25 for Youth/Teen, $25 for Adult, and $50 for Household memberships.

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