Y-Wellness

Unlimited virtual classes on your time!

Virtual Y-Wellness

We are so excited to provide you with our virtual wellness platform, available anytime from anywhere: Y Wellness 24/7.

Y Wellness 24/7 is available exclusively to our members, providing live and on-demand group exercise, and sports and play programs with 43 YMCAs, representing Pennsylvania, Massachusetts, New York, Michigan and Connecticut. The platform also includes access to 1000s of on-demand classes from instructors nationwide including classes in training, mindfulness, nutrition, stress management, and more. Make sure to “favorite” our instructors on the platform to see their classes first! (Learn how to do that, here!)

Our virtual wellness platform will celebrate a brand new engagement experience providing over 150 live classes per week, and 100s of classes on-demand led by over 120 nurturing and motivating YMCA instructors. The weekly live classes will now include NEW choices such as cycling, Tai Chi, dance jam, country heat, cardio sculpt, bootcamp. Plus, over 20 NEW senior classes per week such as ZUMBA GOLD, Better Balance, Senior Circuit, and more!

Click here to view the full class schedule.

Creating an Account

 

Already Registered? Login

At this time, only YMCA members will be allowed to create a Y-Wellness account. To create an account, please complete the interest form below. One of our staff members will email you the registration link. Be sure to check your junk mail if you don’t see a message from us in a few business days.

Once your account is created, start enjoying all of the unlimited classes right at your fingertips on your own time!

Pricing

You will be billed for your Y-Wellness account on the same day as your membership draft date.

Dow Bay Area Family YMCA ACTIVE members: $5 per month
Dow Bay Area Family YMCA members ON HOLD: $10 per month

*Y-Wellness is currently being offered to Dow Bay Area Family YMCA members ONLY as a membership upgrade!

HOW IT WORKS

Once you create your login to the virtual wellness platform, your primary screen will feature the instructors and teachers of Dow Bay Area Family YMCA and other YMCA associations participating on our platform as well as access to 1000s of classes from other instructors, nationwide.

We will frequently update our library with on-demand classes conveniently available to you anytime, anywhere you want to participate!

Y-Wellness content can be accessed from the Internet Browser on your phone or computer. Mobile App is coming soon!

In Platform Tools:


TROUBLESHOOTING

Having an issue? Please review some of our most frequently encountered issues and answers below:

Already in our virtual platform but having an issue? Check here:

I am having trouble logging in. I navigate to the login screen and I’m asked for payment.
You should not be requested to enter payment information. This is an error; please contact customercare@burnalong.com to correct this.

My screen is not clear? Connection seems fuzzy?
Click the blue NETWORK button on the bottom left of your screen to determine if your connection is strong or if there are network issues on your end.

I cannot hear audio for my class using my phone.
Click the new RESET AUDIO button to re-sync the audio on your device.

I’m using my phone and my screen in blank?
This could be due to your browser settings. Adjust the settings on your phone to allow Safari (iphone) or your current browser access to camera and microphone.

I had a login to the virtual wellness platform before and now it’s not working.

Please contact customercare@burnalong.com as they can quickly correct this issue.

Why can’t I see myself when I click the ‘camera’?

We see that feature too! This is currently in development and not currently working. Coming soon!

There are a lot of new classes; how do I find my favorite instructors?

With the influx of new classes and videos, if you like a specific instructor, we recommend that you use the ‘follow” feature to save favorite instructors to your account. How to follow an instructor? Click on a class hosted by that instructor. Navigate to the three tabs (class, reviews, instructor) at the bottom of the page and click on “instructor” and then click “FOLLOW”

Frequently Asked Questions

How much does Y Wellness cost? 

Y Wellness is an added benefit of being a Dow Bay Area Family YMCA member. To add this benefit to your membership, we require a small fee of just $5 each month you choose to use the platform. The $5 will be billed to you on the same day as your membership dues. To create your account, please complete the interest form above and a Y staff member will email you.

I am having trouble navigating the platform, help!

Please contact customercare@burnalong.com to ask questions about platform navigation. For Y specific questions, like programming suggestions, contact Nicole Jewell, Assistant Director of Sports and Wellness.

I do not see my favorite instructor on the virtual platform, how come?

Some instructors, for personal reasons, selected to not participate in this new virtual journey. All of our instructors are highly qualified, caring and motivating professionals and we are so grateful for their presence at our Y. If you do not see your favorite instructor on the virtual platform, look around! You may find some other, similar instructors to enjoy. After all, Y-Wellness offers 100s of classes each week from over 120 different instructors. Plus, we will continue offering our in-person classes at the Y.

Can I see the virtual platform on my television?

There are a few ways to connect to your TV from a mobile device. You can use a wired connection (more information here). Or depending on your device, you can also stream classes directly to a smart TV.

Apple iOS devices can cast to Chromecast enabled devices and have the ability to use Apple’s native Screen Mirror feature.

Android app versions higher than 4.3.6 are able to cast to the following devices:

  • Roku
  • Fire TV Stick
  • Chromecast

Due to the variety of devices and operating systems we recommend consulting the help documents or website associated with your specific mobile device and/or smart TV.

What if my kids wants to participate in the new virtual platform?

Youth and teens can have access to our virtual platform through a family or youth membership. Please contact your branch if you wish to upgrade your membership!